
FAQ
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What are lab-grown diamonds?
Lab-grown diamonds are real diamonds created in a laboratory environment. They have the same physical, chemical, and optical properties as mined diamonds but are produced through advanced technological processes.
How do lab-grown diamonds compare to natural diamonds?
Lab-grown diamonds are identical to natural diamonds in terms of their structure, brilliance, and durability. The main difference lies in their origin—lab-grown diamonds are created in a controlled environment, while natural diamonds are formed over millions of years within the Earth.
Are lab-grown diamonds eco-friendly?
Yes, lab-grown diamonds have a significantly smaller environmental impact compared to mined diamonds. They require less energy, do not involve destructive mining practices, and are often created using renewable energy sources.
What products do you offer?
We offer a curated selection of loose lab-grown diamonds, tennis necklaces, tennis bracelets, and stud earrings. All of our products are made with high-quality lab-grown diamonds.
Can I buy a diamond in a ring setting?
We currently do not offer diamonds in ring settings. However, our loose diamonds are perfect for custom jewelry, allowing you to create a unique piece that fits your style.
What is your return policy?
Carat Saver accepts returns up to 7 days after the product has been received.
How long does shipping take?
Carat Saver diamonds and jewelry are delivered 2 to 5 business days after purchase.
How is my order shipped?
All orders are shipped directly from our fulfillment center. We take great care in packaging your items securely to ensure they arrive in perfect condition.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's journey.
How do I care for my lab-grown diamond jewelry?
Lab-grown diamonds should be cared for like any other fine jewelry. We recommend cleaning your pieces regularly with a soft brush and mild soapy water. Store them separately to avoid scratches and keep them looking their best.
Are your diamonds certified?
Yes, all of our loose lab-grown diamonds come with certification from a recognized gemological institute, ensuring their quality and authenticity.
Can I customize a piece of jewelry?
Currently, we offer loose diamonds, tennis necklaces, tennis bracelets, and studs. While we don't offer customization directly on our site, our loose diamonds are ideal for creating custom jewelry with your preferred jeweler.
How can I contact customer service?
If you have any questions or need assistance, our customer service team is here to help. You can reach us via email at info@caratsaver.com during our business hours.